Eve is reluctant to work on issues outside of her skill set. This limits her troubleshooting ability and limits her career progression.

Bill needs to focus on finding creative alternatives to problems over the next year. His focus on the knowledgebase is hindering him from thinking outside of the box.

Terry does not research solutions deeply enough and often just compiles ideas found on Web sites. This does not help for many of the problems we run into.

Whenever Bob runs into an obstacle, he has a tendency to stop and ask for help. We encourage him to develop solutions – or even recommendations – before constantly asking for help.

Ben doesn’t rely on common methods to solve a problem, but addresses each situation with a innovative viewpoint.

Whenever we need a fresh look at a problem, we know we can turn to Julia for a novel perspective.

There is a place and time for realism, yet Wendy consistently strikes a practical, hard-nosed look at things without thinking how she could creatively solve a problem.

Harry encourages his teammates to think outside of the box and to be more creative with solutions.

Walter creates an exciting atmosphere for his team: one in which new ideas are rewarded and encouraged.

Peter doesn’t accept “we’ve always done it this way” as a solution; instead, he constantly reviews solutions to see if they are the most effective way of doing things.